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WHAT IS MEDIATION? | |
Mediation is a communication process in which the people with the problem work together, with the assistance of a neutral third party, cooperating to resolve their conflict peaceably.The mediator is the neutral third party. When students serve as mediators to assist other students, they are called peer mediators.Mediation is an approach to resolve conflict in which the disputants – the people who disagree-have a chance to sit face-to-face to work to make a mutually agreed upon contract.
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